Shipping policy
Shipping Policy
Thank you for shopping with YANSUN! We aim to deliver your order quickly and safely. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates:
We offer free standard shipping on all eligible orders. No minimum purchase is required.
Orders are typically delivered within 5–14 business days after shipment. Delivery times are estimates and may vary due to carrier delays, severe weather, holidays, or other circumstances beyond our control.
We do not currently offer expedited shipping.
Shipping Destinations:
We currently ship to eligible addresses within the United States. We do not ship to Alaska, Hawaii, Puerto Rico, Guam, the Northern Mariana Islands, the U.S. Virgin Islands, Montana, Wyoming, Nevada, North Dakota, or South Dakota.
We do not currently offer international shipping.
Order Tracking:
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package status.
Lost or Damaged Packages:
We will help resolve orders that are lost or damaged during transit. If your order arrives damaged, please contact us within 7 days of delivery at support@yansuntechnologyllc.com and provide your order number, photos of the damaged product, and photos of the packaging.
If your package appears to be lost or the tracking information has not been updated for an extended period, please contact us. We will investigate the issue with the shipping carrier and, once confirmed, provide an appropriate solution, such as a replacement or refund. Please keep all original packaging until the issue has been resolved.
Incorrect Shipping Address:
Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at support@yansuntechnologyllc.com. We will try to update the address before the order is shipped, but changes cannot be guaranteed once the order has been processed or dispatched. Additional shipping costs caused by an incorrect address may be the customer’s responsibility.
Contact Us
If you have any questions or concerns regarding your shipment, feel free to contact us at support@yansuntechnologyllc.com.